Privacy Policy

Effective Date: April 25, 2026

Last Updated: April 25, 2026

This Privacy Policy explains how Aquaduck('Aquaduck,' 'we,' 'us,' or 'our') collects, uses, discloses, and protects information when you access or use our website, APIs, software, distributed compute network, contributor software, waitlist, beta programs, and related services (collectively, the 'Services').

By using the Services, you agree to the collection and use of information described in this Privacy Policy. If you do not agree, do not use the Services.

1. Information We Collect

1.1 Account Information

When you create an account, join a waitlist, request access, contact us, or use the Services, we may collect information such as:

• Name
• Email address
• Company or organization name
• Username or account identifier
• Password or authentication credentials
• Billing, payment, or payout-related information
• Communications you send to us

1.2 Usage Information

We may collect information about how you access and use the Services, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring URLs
• Access times
• API request metadata
• Token usage
• Latency, throughput, error, and reliability metrics
• Approximate location derived from IP address

1.3 Model Interaction Data

If you use our inference, routing, or API services, we may process:

• Prompts
• Inputs
• Outputs
• Model parameters
• Request and response metadata
• Logs used for debugging, abuse prevention, and reliability

We use this information to provide the Services, operate the network, prevent abuse, debug issues, measure performance, and improve reliability.

1.4 Contributor Device Information

If you install or run contributor software to provide compute resources to the network, we may collect information about your device and contribution activity, including:

• Device identifier
• Hardware type
• CPU, GPU, memory, and storage characteristics
• Operating system and software version
• Available resources
• Network availability and approximate region
• Uptime and participation status
• Workload assignment metadata
• Performance metrics
• Error and crash logs
• Contribution, payout, or reward metrics

1.5 Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to:

• Keep you signed in
• Remember preferences
• Analyze traffic
• Improve product performance
• Measure marketing effectiveness

You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

2. How We Use Information

We may use information we collect to:

• Provide, operate, and maintain the Services
• Authenticate users and secure accounts
• Route, schedule, shard, retry, and process workloads
• Monitor network health, availability, and reliability
• Measure usage, billing, payouts, and performance
• Detect, prevent, and investigate fraud, abuse, or security issues
• Debug errors and improve product functionality
• Respond to support requests and communications
• Send administrative, legal, security, or service-related notices
• Comply with legal obligations
• Develop and improve our Services

3. Distributed Processing

Our Services may use distributed infrastructure, including participating contributor devices, cloud infrastructure, third-party infrastructure providers, or other network resources.

This means that workloads, metadata, prompts, inputs, outputs, or intermediate processing data may be routed, split, replicated, retried, cached, or processed across multiple systems or geographic regions as needed to provide the Services, improve reliability, reduce cost, or maintain network availability.

We design the Services to limit unnecessary exposure of customer data to contributor devices. Contributor devices should not receive customer account credentials, billing credentials, or direct access to customer accounts.

4. How We Share Information

We may share information with:

• Service providers: vendors that help us provide hosting, analytics, payments, support, security, communications, and operations.
• Infrastructure providers: cloud, compute, networking, or storage providers used to operate the Services.
• Payment processors: providers that process customer payments or contributor payouts.
• Professional advisors: lawyers, accountants, auditors, insurers, and other advisors.
• Legal and safety authorities: when we believe disclosure is required by law or necessary to protect rights, safety, users, or the integrity of the Services.
• Business transfers: in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.

We do not sell personal information.

5. Data Retention

We retain information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, prevent abuse, enforce agreements, maintain security, and improve reliability.

Retention periods may vary depending on the type of data. For example, account information may be retained while your account is active, while logs and diagnostic data may be retained for shorter operational periods unless needed for security, fraud prevention, compliance, or debugging.

6. Security

We use reasonable technical, organizational, and administrative safeguards designed to protect information. However, no system is perfectly secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials, API keys, devices, and local systems.

7. Contributor Responsibilities

If you participate as a compute contributor, you are responsible for maintaining the security of your own device, operating system, network, credentials, and local environment.

Contributor software may use device resources, including compute, memory, storage, bandwidth, and power. Additional contributor-specific terms may apply.

8. Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

9. International Data Transfers

We may process and store information in the United States and other countries. These countries may have data protection laws different from those in your jurisdiction.

10. Your Privacy Rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection regarding certain personal information.

To exercise privacy rights, contact us at support@aquaduck.ai. We may need to verify your identity before fulfilling your request.

11. California Privacy Notice

If you are a California resident, you may have additional rights under California privacy laws, including the right to know, delete, correct, and opt out of certain sharing of personal information.

We do not sell personal information. We also do not knowingly sell or share personal information of individuals under 16.

12. Do Not Track

Some browsers offer “Do Not Track” signals. We do not currently respond to these signals because there is no consistent industry standard for how to interpret them.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify you by email, through the Services, or by updating the effective date above.

Your continued use of the Services after an updated Privacy Policy is posted means you accept the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Aquaduck
No physical mailing address currently available.
support@aquaduck.ai